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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.  Tax is calculated for Georgia orders which include a tangible CD or additional user licenses. There is no sales tax calculated for non-Georgia orders or Georgia orders where the software is downloaded. The Georgia sales tax is 7.0% when calculated.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).

Chakra Productions
P.O. Box 191663
Atlanta, GA 31119
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